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AODA (Accessibility for Ontarians with Disabilities Act) complaint websites play a crucial role in ensuring that businesses and organizations comply with accessibility standards. Its now essential for some businesses!

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Make Your Website Accessible For Everyone: A Guide on AODA Compliance

With the digital age, more and more people are on the internet than they were before. Thus, every company has to make sure it is delivering messages to majority of its target audience. However, what if your website unintentionally leaves out a significant portion of your audience due to some optimization errors? The Accessibility for Ontarians with Disabilities Act (AODA) ensures that everyone, including the disabled, has equal access to information and services online. We at OMLogic Consulting can help you optimize your website according to AODA compliance so that you have an inclusive website that anyone can access.

What is AODA?

The Accessibility for Ontarians with Disabilities Act (AODA) is an Ontario legislation which compels the enterprises to follow the accessibility standards across all sectors, including websites. It makes sure that information and services are accessible to people with disabilities.

AODA was passed in 2005, with its implementation plan separated into phases and various deadlines for different standards. These standards cover various aspects of accessibility, including the following:

  • Information and communications (including websites, apps, digital documents, etc.)
  • Customer service
  • Transportation
  • Employment
  • Public spaces design

Our Recent Work

Ethical Insurance

Ethical Insurance is Canada’s first Shariah-compliant insurance provider, specializing in Commercial Property liability and Construction risks. Their innovative approach caters to a niche market with specific ethical requirements. We developed their website to be AODA compliant, in order to ensure accessibility for all kinds of users. We kept our design for them very simple but didn't forget to emphasize their unique solutions and their pioneering role in the industry.

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Jewelery Store Insurance

Jewelery Store Insurance is a 100% Canadian Managing General Agent (MGA). They offer tailor-made insurance solutions for jewelery stores and dealers. We developed a website for them that is in compliance with AODA standards. Besides making it accessible and user-friendly to all kinds of visitors, we also provided a clear picture of their specialized insurance services.

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Mr Vino

Mr Vino is a well-known name in Singapore for importing and distributing fine wines. They have curated an impressive selection of wines, which they source from the best family-owned vineyards. Variety and top-notch wine quality are synonymous with the brand. We had the pleasure of creating their website powered by Zoho Commerce to showcase their exquisite wine variety and refine the online ordering process.

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Classes Internationales

Classes Internationales is a prestigious French preparatory school that prepares students for admission to top-tier universities, engineering schools, and management programs in France. Known for its innovative academic programs and comprehensive preparation, Classes Internationales has a stellar reputation. We created a user-friendly website for them that provides clear information about their programs and admissions process, which caters to both prospective students and their families.

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Villa Swagatam

Villa Swagatam is a dynamic network of residencies that nurtures cultural exchanges between France, India, and the South Asia region. Emphasizing literature and arts and crafts, it enables meaningful exchanges, allowing French creators to journey to India and Bangladesh and Indian creators to venture to France. We designed their website to put a spotlight on their diverse range of artistic residencies, which can ultimately lead to more international cultural partnerships.

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Little Angels International School (LAIS)

Little Angels International School (LAIS) in Angola is dedicated to providing a high-quality education to its students. In the course of creating their website, it was vital for us to reflect their educational values in order to make it easier for parents and the community to understand what the school stands for, which eventually increased their authority & online presence within the educational arena.

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Compliance Requirements for Different
Organization Sizes:

The AODA applies to organizations in different ways depending on the number of employees:

Organizations with 19 or fewer employees

Right now, the websites of organizations with less than 20 employees are not necessarily required to make any accessibility improvements. Yet, they are expected to be as close to the web accessibility guidelines as possible to provide equal accessibility.

Organizations with 20 or more employees

These organizations are required by law to comply with AODA filing requirements. They also need to provide a detailed plan that explains how they’ll improve accessibility in the coming time.

Organizations with 50 or more employees

In addition to filing requirements, organizations with 50 or more employees also need to have AODA-compliant websites. This guarantees that their websites are accessible to people with disabilities.

AODA For Websites

In order for websites to be accessible, there exist certain rules under AODA. WCAG is used by the act to outline stipulated terms and conditions for such websites. Below is how the two are intertwined:

  • AODA sets the legal requirement

    AODA requires all websites belonging to public sector organizations in Ontario to meet certain accessibility standards. It also lays down enforcement mechanisms, including fines, for those who do not follow the rules.

  • WCAG provides the technical guidance:

    WCAG is an established set of guidelines developed by the World Wide Web Consortium (W3C) to make web content more accessible for people with disabilities. The AODA has set the level of WCAG AA to be attained by all websites. WCAG Level AA covers a wide range of accessibility considerations that broadly come under ‘POUR’:

Perceivable:

Content needs to be fed to users' senses in a way that will allow it to be noticed by users with different perceptive abilities. Besides that, it is equally important to provide image alternative texts with descriptions, use colors of high contrast for readability and consider the option of enlargement for different fonts.

Operable:

The design of the website buttons, menus and forms should be intuitive and accessible to people with motor impairment. This could be ensuring that the site is operable without a mouse, giving clear directions, and avoiding time-bound elements.

Understandable:

The language on the website needs to be crystal clear and simple. It should be easy to follow and understand. All the website elements should be placed where it’s easy to find them. It involves using plain language, giving definitions for technical terms, and formatting written information in a logical fashion that users can easily follow.

Robust:

Websites should be able to operate with a broad range of assistive technologies used by people with disabilities. This includes making web content that can be read by screen readers, and the website should function properly in all browsers and operating systems.

To begin with, WCAG Level AA is a good standard for website accessibility. Nevertheless, you should also keep researching about what the audience wants and make continuous improvements.

Industries
Requiring AODA Compliance

The AODA is not restricted to any specific industry. It applies broadly across various industries, which ensures that all information is as accessible as possible to the public.

Here's how the compliance applies in various sectors and industries:

Government Agencies at All Levels: To make all public services and information accessible to everyone, it is mandatory for all government organizations, all all levels including provincial, municipal, and local levels, to comply with AODA.

  • Businesses with 50 or More Employees: These businesses need to have AODA-compliant websites. This includes companies from various industries, such as:

    • Financial Services: This includes banks and insurance companies making online banking, investing platforms, and other financial information and services accessible.
    • Healthcare: Institutions like hospitals and clinics must have accessible websites for appointments and resources.
    • Retail and Hospitality: Retailers and hospitality businesses like stores, restaurants and hotels must make online shopping, reservation, and menus accessible.
    • Education: Educational institutions (Schools, Universities) need accessible learning platforms, and student resources.
    • Legal Services: Law firms need to ensure their websites are accessible for clients looking for legal information and resources.
    • Transportation: Transportation companies must offer accessible websites for trip planning, booking, and fare information.

These organizations are required to follow AODA filing requirements. However, they can also have an AODA-compliant website as a best practice.

What disabilities does
AODA compliance cover?

Here's a breakdown of the various disabilities that AODA covers:

  • Vision Impairments:

    Complete blindness, low vision, and color blindness. How AODA helps: Websites must offer sufficient color contrast, and provide text alternatives for visual content.
  • Hearing Impairments:

    Deafness or hearing difficulties. How AODA helps: Closed captions for videos, transcripts for audio content, and alternative ways to receive information.
  • Mobility Impairments:

    Individuals with limitations in movement or dexterity. How AODA helps: Websites should allow full functionality using just a keyboard, avoid reliance on complex mouse control, and offer features that work with assistive technologies like mouth sticks or special keyboards.
  • Learning Disabilities:

    People with challenges like dyslexia or processing difficulties. How AODA helps: Clear and concise language, predictable website structure, and the use of assistive technologies like screen readers with text-to-speech conversion.
  • Cognitive Disabilities:

    Individuals with intellectual disabilities or memory impairments. How AODA helps: Simple navigation, use of clear and consistent language, and the avoidance of complex layouts.

Benefits of an
AODA-Compliant Website

Even though it is a legal obligation, the advantages of AODA-compliant websites go far beyond that. Here are some of them:

By having an AODA-compliant website, your business will have the chance to tap into a huge yet largely ignored market – disabled people. Consider these statistics:
  • In Canada, a population of over 8 million aged 15 and above (27% of it) has at least one disability. [Source: Statistics Canada].
  • This segment of customers is indeed a great niche and a market with growth potential. The website's accessibility to them opens a new customer base and allows you to organically spread the message out.

With growing awareness, consumers increasingly value companies that prioritize inclusivity. An AODA-compliant website displays your dedication to serving every kind of customer and also adds to your corporate social responsibility (CSR) efforts. This dedication towards accessibility also creates a very positive brand image. It can also be a critical competitive edge for a business in a competitive market as it may attract clients who value fairness and equality.

The principles behind AODA compliance often lead to better user experience (UX) for everyone:

  • Clear and concise language: AODA stresses on the use of plain language that improves comprehension for people with cognitive disabilities and enhances the readability for all other individuals.
  • Logical and predictable website structure: An organized website with clear navigation is more readable to users with screen readers or mobility impairments. This feature also improves usability and accessibility for visitors of all kinds.
  • Enhanced focus: AODA regulations usually suggest getting rid of all distractions and unnecessary clutter on websites. It results in a cleaner user interface that is thoughtful and can be navigated by everyone.
  • Responsive design: AODA-compliant websites are usually designed with responsive design principles, which makes them adaptable for diverse screen sizes and devices. This translates into a seamless experience for the user across desktops, tablets and mobile devices.

AODA compliance can positively impact your website's search engine optimization (SEO). Here's why:

  • Improved website structure and code: AODA-compliant websites often follow the best web practices on website coding and information structure. Search engines like Google, for instance, pay attention to these factors when ranking websites.
  • Increased website usability: As mentioned earlier, AODA strategies frequently generate more user-friendly websites. Search engines consider user engagement metrics in ranking websites, so AODA compliant website may observe better search visibility.
  • Text alternatives for images: One of the requirements of AODA is alternative text descriptions for images. In addition to being able to improve accessibility, these descriptions can also include keywords that search engines crawl and index.

The failure to adhere to the AODA can result in lawsuits and monetary penalties. Website accessibility from the beginning is a cost-effective way to evade the exorbitant legal proceedings. Moreover, resolving accessibility problems from the beginning is usually cheaper than fixing them after the website has been made. To be proactive about AODA compliance will save you time, money and future nightmares.

The digital world is changing rapidly, and accessibility is starting to be the top-priority. Think of it this way: if you create an AODA-compliant website today, you are securing your digital future. Your site will be equipped with new technologies and assistive tools. With time your website will be available and accessible to most people across the world.

Our AODA Website Services

We have a team of experienced professionals who will help you review your website's accessibility, make a plan for compliance, and implement the necessary steps to make your website accessible to anyone.

Our AODA compliance services:

  • Accessibility audits: We will perform website audits and spot non-mandatory compliances with AODA standards.
  • Remediation plans: We will draft a plan to fix reported accessibility problems in the audit.
  • Implementation: We will assist you in making your website AODA compliant by facilitating the needed corrections.
  • Ongoing support: We are available to guide you on the steps needed to keep your website continuously accessible.
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FAQs

The Accessibility for Ontarians with Disabilities Act (AODA) is a legislation in the Canadian province of Ontario, requiring organizations to provide website accessibility to people with disabilities.

It is now mandatory for public organizations of the province and the business owners having more than 50 employees to have AODA-compliant websites. If you unsure about your particular sector coverage, you can consult us or check the AODA website for the most recent information.

There are numerous benefits! AODA compliance widens your scope to a larger audience, strengthens your reputation, creates a good user experience for everyone, boosts your SEO, and curbs legal risks.

The AODA compliance doesn't focus on the website's underlying code or functionality. Despite that, some design modifications probably will be needed in order to improve the extent of readability, color contrast and user-friendliness of the website. Wherever possible, we will try to incorporate accessibility to your existing website design.

The price will differ in accordance with the project's size and how good your website is at the moment. We will provide a transparent quote after evaluating your website.